Last updated: June 2026
Swiftaid Logistics ("Swiftaid", "we", "us", or "our") provides logistics, procurement, warehousing, and supply chain support to humanitarian, development, and commercial organisations operating across East Africa. This Privacy Policy explains how we collect, use, share, and safeguard information in connection with this website and the operational relationships it supports.
This policy applies to visitors to our website, organisations submitting programme enquiries, and individuals or entities registering as suppliers. By using this website or submitting information to us, you acknowledge that it will be handled in accordance with this policy.
The information we collect depends on how you interact with us. We collect only the information necessary to respond to enquiries, manage supplier relationships, and operate this website securely.
When an organisation contacts us regarding transport, warehousing, field delivery, or procurement support, we may collect the name and contact details of the individual making contact, the organisation's name, programme location, and a description of the operational requirement. This information is provided voluntarily through our enquiry forms or by direct correspondence.
Organisations registering as suppliers may provide company registration details, contact persons, areas of operation, certifications, references, and other information relevant to assessing supplier capability. This information is used solely for supplier evaluation and engagement purposes.
Where a UN agency, NGO, donor-funded programme, or corporate client submits a request for an operational assessment, we collect the details necessary to understand the scope of the requirement, including programme location, timelines, cargo types, and points of contact.
This website may collect standard technical information such as browser type, device type, approximate location derived from IP address, and pages visited. This information is used to maintain website security, diagnose technical issues, and understand general usage patterns. We do not use this information to identify individuals.
Information collected through this website is used only for the purposes described below.
We use contact information to respond to enquiries, provide updates on submitted requests, and communicate with clients and suppliers regarding active or prospective engagements.
Where an enquiry leads to an operational engagement, information provided is used to plan, coordinate, and deliver the agreed transport, warehousing, field delivery, or procurement services, including coordination with field teams and regional offices.
Information submitted through supplier registration is used to assess supplier suitability, maintain our supplier records, and, where appropriate, contact suppliers regarding tender opportunities or operational requirements.
We may use and retain information where necessary to meet donor compliance requirements, audit obligations, contractual reporting requirements, or applicable legal obligations in the jurisdictions in which we operate.
We apply reasonable administrative, technical, and physical safeguards to protect information against unauthorised access, disclosure, alteration, or loss. Access to information submitted through this website is restricted to personnel who require it to carry out the purposes described in this policy.
While these safeguards are applied consistently, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
We do not sell or trade personal or organisational information. Information may be shared in limited circumstances, including:
Swiftaid Logistics operates across Kenya, South Sudan, Ethiopia, Somalia, and DR Congo. Information submitted to us may be accessed, processed, or stored by personnel in any of these locations as necessary to support the operational requirement to which it relates. By submitting information to us, you acknowledge that it may be transferred between these locations for operational purposes.
We retain information only for as long as required to fulfil operational, contractual, audit, compliance, supplier management, and legal or donor reporting obligations. When information is no longer required for these purposes, it is securely deleted or anonymised.
You may request access to, correction of, or deletion of personal information you have provided to us, subject to our legal, contractual, and operational record-keeping obligations. To make such a request, contact us using the details below. We will respond within a reasonable timeframe.
For any questions regarding this Privacy Policy or how your information is handled, contact us at legal@swiftaidlogistics.com. This Privacy Policy is governed by and interpreted in accordance with the laws of Kenya.
